Delete Your Account & Data
You can request deletion of your Mittipro account and the personal data associated with it at any time. This page explains what gets deleted and the two ways to request it.
What is deleted
When your account is deleted, we remove:
- Your account and login credentials
- Your profile information (name, email address, phone number, city, avatar)
- Your saved / favorited properties
- Your inquiries and inquiry message history
We may retain limited records where required by law (for example, fraud prevention or tax obligations) and aggregated, de-identified analytics data that no longer identifies you.
Option 1 — Delete from the app (instant)
- Open the Mittipro app and sign in
- Go to Profile → Settings
- Scroll to the Danger Zone section and tap Delete Account
- Confirm with your password
Deletion takes effect immediately.
Option 2 — Request by email
If you can no longer access the app, email us at info@mittipro.com with the subject line "Account Deletion Request", sent from the email address registered to your account. We will verify the request and delete your account and associated data within 30 days, then confirm by reply.
Deleting some of your data without deleting your account
You do not have to delete your whole account to remove specific data:
- Saved properties: unsave any property from the Saved tab or its listing page — it is removed immediately.
- Profile details: edit or clear your name, phone, city, and avatar under Profile → Edit Profile.
- Search history: clear it under Settings → Clear Search History (stored only on your device).
- Inquiries or anything else: email info@mittipro.com with the subject "Data Deletion Request" from your registered email address, describing what you want removed. We will action verified requests within 30 days and confirm by reply, while keeping your account active.
Questions
See our Privacy Policy for full details on how we handle your data, or contact info@mittipro.com.